At Bestselldeals, we deliver your plush companions with care and efficiency. This policy explains our order processing, packing, and shipping.
1. Order Processing
- Processing Time: All orders are processed within 2–4 business days (Monday-Friday, excluding holidays) after payment confirmation.
- Order Modifications: Contact us immediately at merchant@forallpay.asia to modify or cancel. Changes are only possible before packing.
2. Shipping Destinations & Methods
We ship to the United States and Europe. Shipping costs and times are calculated at checkout.
Shipping to the United States:
- Standard: 10–18 business days after dispatch.
- Expedited: 5–10 business days after dispatch (most regions).
Shipping to Europe:
- Standard: 12–22 business days after dispatch.
- Expedited: 7–14 business days after dispatch (most countries).
Duties & Taxes: Customers are responsible for any customs duties, import taxes, or fees imposed by the destination country.
3. Packaging & Handling
Every plush toy is carefully packaged in protective materials to ensure it arrives in perfect, huggable condition.
4. Order Tracking
Once dispatched, you’ll receive a shipping confirmation email with a tracking number.
5. Delivery & Responsibility
- Ensure your shipping address is accurate. We’re not responsible for delays due to incorrect addresses.
- Once marked “Delivered” by the carrier, our liability ends.
- Failed delivery attempts due to incorrect addresses or recipient unavailability may incur additional reshipping/storage fees.
6. Shipping Issues
- Lost in Transit: Contact us if tracking shows no updates for over 20 business days (US/Europe).
- Damaged Upon Arrival: Inspect promptly. Notify us within 48 hours at merchant@forallpay.asia with order number and photos of damage.
7.Shipping Restrictions
We do not ship to the following countries and regions due to logistical constraints, regulatory restrictions, or shipping carrier limitations:
Afghanistan, Belarus, Burundi, Cuba, Iran, Iraq, Myanmar (Burma), North Korea, Russia, Somalia, South Sudan, Sudan, Syria, Ukraine, and Venezuela.
Orders placed with shipping addresses in these locations will be automatically canceled, and customers will be notified via email. We apologize for any inconvenience and recommend that customers in these regions explore alternative shipping options or third-party forwarding services.
8. Contact Us
- Email: merchant@forallpay.asia
- Phone: +852 64856105
- Address: Room 01, 15th Floor, Block A, Watson Building, 14-18 Wong Chuk Yeung Street, Fo Tan, Hong Kong, A133
We reply within 1–2 business days.
Website: bestselldeals.com